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2.We send all of our orders with trackable shipping number.
3.We stand behind every orders to solve all the problems you meet. The growth of our store is inseparable from your support for us. Thank you very much for your support and understanding.
Then confusion comes~ let me tell you about how this item works:
(1):Remove the top of Mamas hair by twisting counter-clockwise. Pour vinegar and water till each of the respective markings. Replace the top and twist to lock in place.
(2):Microwave for 5 - 8 minutes on a high setting. After about 2 minutes steam will start to blast out.
(3):Remove the Mama by the elbows.
(4):Just wipe down the microwave with a sponge, napkin or rag, and voila a spotless clean microwave
Notice *Please allow 1-3cm aprox Due to the difference between different monitors, the picture may not reflect the actual color of the item.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide.
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.